Feedback from previous guests about their experience.
54%
liked the hotel and would stay again
5.4/10
Guest rating
Rooms
7.4
Location
8.4
Service
7.4
Dining
7.8
Guest reviews
5.4/10
based on 5 reviews
7.0
7.0/10 based on 14 reviews
Jim
United States of America,
March
2025
6.4/10
I had a pretty solid stay at Hotel Omiya. While the tatami room on the 3rd floor felt a bit basic and had some tight door issues, it was spacious and had useful facilities. The public bath on the first floor was a great way to unwind, though the changing area was kinda cramped. Breakfast was good, but it got super busy with truck drivers early on.
Rooms
7.0
The room was spacious, maybe could fit three with futons, but it felt a bit basic compared to the freshly renovated first floor. The door was tricky to maneuver though.
Service
7.0
Service was decent and pretty friendly overall, but since the hotel was mainly filled with drivers, it got a bit hectic at breakfast time.
Location
8.0
The hotel's location by the port was super convenient for shuttling to meetings, which I really appreciated.
Dining
8.0
Breakfast had a nice mix of Japanese and Western options, and it was good. Gotta say, it felt crowded at first with all the early risers tho.
Facilities
8.0
Facilities included a public bath and laundry, which were handy. The water in the bath was really hot, nice for relaxing after a busy day.
Charles
United States of America,
February
2025
5.8/10
My stay at Hotel Omiya was a mixed experience. The renovated areas are welcoming and the public bath is a plus, but my tatami room on the third floor felt a bit basic. Overall, I found it a good value for a business hotel, especially with the breakfast being quite decent.
Rooms
7.0
I stayed in a spacious tatami room on the 3rd floor. It had basic facilities like a mini fridge and hot boiler, but the door system was tricky to manage. The room could comfortably fit three with futons.
Service
7.0
The staff seemed efficient but not overly attentive. The hotel was quite busy, mainly with business travelers, which made breakfast a bit hectic.
Location
8.0
Hotel Omiya's location is convenient, especially for shuttling to meetings. Being on the port made it easy to access various places.
Dining
8.0
Breakfast offered a mix of Japanese and Western options. I appreciated the variety, though it got crowded during peak hours.
Facilities
8.0
Facilities like the laundry room and public bath were handy. The hot water in the bath was especially comforting after a long day.
Ryan
United States of America,
January
2025
5.0/10
I had a decent stay at Hotel Omiya, with its basic business hotel vibe being both a pro and a con. While my tatami room was spacious, it felt somewhat dated and basic compared to the more welcoming first floor. The public bath was hot and relaxing after a long day, though the changing area could use more space. Breakfast options were quite good, despite the morning rush with truck drivers. Overall, I think the hotel is a good value for a business trip.
Rooms
7.0
The tatami room was spacious enough for three with basic amenities like a mini fridge and an LCD TV. However, the decor felt unappealing and a bit outdated compared to the first floor.
Service
7.0
The staff seemed efficient, especially during breakfast service despite the crowds, but I didn't have many direct interactions worth mentioning.
Location
8.0
The hotel's location by the port is convenient for business meetings in the area, making it easy to shuttle to different places.
Dining
8.0
Breakfast was a highlight, with a choice between Japanese and Western menus, though it got quite crowded during peak hours.
Facilities
7.0
The public bath was great for a soak, and I appreciated the laundry facilities as well. However, the changing area felt limited and could use some improvement.
John
United States of America,
January
2025
5.4/10
I had a pleasant stay at Hotel Omiya, with a comfortable room and great access to local sites for my meetings. While the third-floor rooms felt a bit basic compared to the newly renovated first floor areas, the public bath was a fantastic way to unwind after a long day. The breakfast was decent, but it did get crowded in the morning.
Rooms
8.0
I stayed in a spacious tatami room that was equipped with basic facilities like a mini fridge and hot boiler. However, the door system was tricky, making it a bit challenging to enter and exit.
Service
8.0
The staff were friendly, and I appreciated the welcome drink. They seemed to manage the busy breakfast crowd well enough, allowing me to enjoy my meal at a relaxed pace later in the morning.
Location
9.0
The hotel is conveniently located near the port, which was perfect for my business needs. It provided easy access to my meeting locations.
Dining
7.0
Breakfast offered a variety of options, both Japanese and Western. It was good, but when the hotel was full, it became quite crowded, especially in the early hours.
Facilities
8.0
The hotel had basic facilities like laundry and a public bath, which I used frequently. The hot water in the bath was great after being out all day.
Elizabeth
United States of America,
November
2024
5.2/10
I had a decent two-night stay at Hotel Omiya. The tatami room I stayed in was spacious, which was a plus, but the overall vibe on my floor felt pretty basic and not too appealing. The public bath was a highlight, super hot and perfect after a long day. Breakfast was solid too, even if it got a bit crowded during peak hours. Overall, it's a nice spot for a business trip, especially considering the price.
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